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Privacy Policy

Last updated: January 2025

1. Introduction

AxyteHost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hosting services.

2. Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Billing and payment information
  • Account credentials and authentication data
  • Technical support communications

Technical Information

  • IP addresses and server logs
  • Website usage data and analytics
  • Device and browser information
  • Performance metrics and error logs

3. How We Use Your Information

  • Provide and maintain our hosting services
  • Process payments and manage billing
  • Provide technical support and customer service
  • Improve our services and develop new features
  • Send service updates and important notifications
  • Ensure security and prevent fraud

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

  • With your explicit consent
  • To trusted service providers who assist us in operating our services
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for the duration of your service agreement plus a reasonable period thereafter.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Transfer your data to another service provider

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services may integrate with third-party services (payment processors, analytics providers, etc.). These services have their own privacy policies, and we encourage you to review them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@axytehost.xyz